Quote → Installation: Step-by-Step

1. Inquiry & Initial Brief

What we do: Receive your request, record basic details (site type, location, services needed: roof, street lights, CCTV, siren).
What you do: Provide contact info and a short description or photos of the site.

2. Pre-qualification Consultation

What we do: Phone/email consultation to clarify needs, objectives, and any immediate constraints.
What you do: Share goals (coverage areas, budget range, priority features).

3. Site Survey & Technical Assessment

What we do: Conduct a site visit (or virtual survey) to assess solar exposure, mounting points, wiring, security priorities, and any civil works required. We gather measurements, photos, and safety notes.
What you do: Provide site access, copies of property ownership/consent if required, and any local restrictions or utility info.

4. Detailed Proposal & Quote

What we do: Deliver an itemized proposal including scope of works, recommended equipment, service inclusions, warranty information, payment terms, and next steps.
What you do: Review the proposal, ask questions, request adjustments if needed.

5. Contract Signing & Deposit

What we do: Issue a formal service agreement/contract and invoice for the agreed deposit to reserve installation dates and begin procurement.
What you do: Sign the contract and arrange the deposit per the agreement.

6. Design Finalization & Procurement

What we do: Produce final system design (layouts, wiring diagrams, equipment specs), order materials, and coordinate logistics. We check for required permits and help advise on approvals.
What you do: Confirm the final design and provide any required local permission documents or access approvals.

7. Installation Scheduling & Site Preparation

What we do: Confirm installation date, mobilize our trained team, tools, and materials. We confirm safety plan and neighborhood notifications if needed.
What you do: Prepare the site (clear access, secure pets, ensure power isolation where applicable) and provide any on-site contact or keys.

8. Installation & On-site Work

What we do: Install rooftop panels, streetlights, motion sensors, CCTV, sirens, batteries and controllers; perform cabling, mounting, and system integration following safety standards. We conduct quality checks throughout.
What you do: Permit our team access and observe safety signage; raise any immediate concerns to the site supervisor.

9. Commissioning, Testing & Demonstration

What we do: Fully test each component (solar output, lighting, motion detection, CCTV feed, siren), configure mobile monitoring/CMS, and record performance baselines.
What you do: Attend a short handover/demo to learn basic operation and confirm satisfaction.

10. Handover, Documentation & Final Payment

What we do: Provide manuals, warranty documents, CMS login, maintenance schedule, and a signed completion certificate.
What you do: Make the agreed final payment and sign off on project completion.

11. Aftercare, Maintenance & Support

What we do: Offer scheduled maintenance, warranty service, and fast-response repairs through our CMS and support channels.
What you do: Register for support, report issues via CMS or info@chromesecurepower.com, and follow recommended care guidelines.